Vicibox V2.0 offers easy to use new web interface for Admin/Agent with many rich features such as (Interactive reporting, Realtime Dashboard, Centralized management system). Using Vicibox V2.0 now configure your inbound & outbound campaigns, lists, users, phones & remote agents with just a few clicks. Interactive reporting allows you to have an eagle eye view for all campaigns and agents.
Easy to use web interface
Manage users and team remotly
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The only software that smoothly spread your messsage to million of customers.
Have a team beyond 30 agents? You will need clusters and there’s none better than Advancefone’s VICIdial cluster solution.
Vicibox new release V2.0 is a fully featured Call Center application with easy to use admin/agent web interface that offers Inbound ACD, Outbound Predictive Dialing, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, PBX functionality and much more.
Vicibox Center is the most popular Contact Center Solution with the agent screen is available in 16 different languages, and with options to easily create your own custom translations as well. It has users running Vicibox Center at call centers from 5 to 500 agents, handling over a million calls a day at the larger installations.
Vicibox Center in addition to being a Dialer also can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL CENTER outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone.
Your sales team is failed to generate quick leads and conversions?
They may be lacking a ‘much needed’ hosted auto dialer solution. The software can simply connect you with your prospects efficiently. Your sales department could immediately go from a lame dolphin to highly energized and motivated sales team overnight. We turn your sales team into a phone burner.
